Privacy Policy
ONLINE ORDERING IS SECURE
We value our customers and want to make shopping online comfortable and safe. We take precautions to safeguard your financial information. Your credit card numbers are protected while in transit using the industry standard Secure Sockets Layer (SSL) encryption*. Moreover, your credit card information is encrypted when it is stored on our network, protecting it from theft or internal compromise. Furthermore, for added safety, if our customer service team suspects anything to be improper with your order and/or your credit card, they will contact you and get voice authorization from you. * SSL encryption ensures that your information is protected and cannot be read by others as it travels over the Internet. The secure mode begins when you begin the checkout process. Your web browser will indicate when you’re on a secure page. You also can verify that your information is encrypted by looking at the URL line of your browser. When visiting a secure server, the first characters of the site address will change from http to https.
ALTERNATE OPTION
If you are still concerned about using your credit card over the Internet you can just phone our Customer Service number and we will be glad to take your order.
Information We Collect
WHEN PLACING AN ORDER
We ask you for information such as your name, e-mail address, phone number, shipping address, billing address and payment information so we can process your order. If necessary, we might use this information to contact you during the processing of your order. We also use your information to personalize your shopping experience (such as a personal greeting).
WHEN SUBSCRIBING TO OUR NEWSLETTER
Our newsletter is an optional service to our customers and the visitors to our site. This newsletter provides product promotions and other special announcements. Your email address is required to receive our newsletter. We will not share your email address with any third-party without your explicit consent. We hope you find our newsletter both enjoyable and, through our special offers, rewarding as well. You may unsubscribe at any time on your account page or by following the instructions at the bottom of each newsletter.
WHEN SUBSCRIBING TO OUR SMS PROGRAM/TEXT MESSAGES
The ECOVIBE mobile message service (the "Service") is operated by ECOVIBE (“ECOVIBE”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to ECOVIBE’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of ECOVIBE through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, discounts, abandoned cart, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with ECOVIBE. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to +18556179026 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other ECOVIBE mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to +18556179026 or email here.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
SENDING US CORRESPONDENCE
When we receive email, SMS texts, letters, or entries to our contests we may collect and store the information you submit. We only use the information you provide to respond to your communication unless you explicitly opt-in to receive our newsletter.
COOKIES
Like most other web sites, ecovibestyle.com uses cookies to allow you to log-in, to keep items in your shopping basket during your visit and to allow you to proceed through the checkout process. As such, we require cookies to be enabled in your web browser.
ABOUT CHILDREN/TEENS
ECOVIBE is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our website is a general audience site and is not targeted to or intended for use by children.
OTHER SITE’S POLICIES
You might choose to leave our site via links to other sites. We are not responsible for the privacy, security or content policies of those sites.
Disclosure of Information to Third Parties
SERVICE PROVIDERS
Only the portions of your personal information that are required to process and ship your order are shared with our payment processing provider and our shipping carrier. They will only use this information in the service of fulfilling your order and will never use it for marketing purposes.
ANONYMOUS ANALYTICS
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.”
We may share information with governmental agencies or other companies assisting us in investigation of fraud or prevention of it. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
We will NOT give, sell, or lease your personal information to third parties!
ACCURACY OF INFORMATION
It is our utmost goal to provide complete, accurate and current information on this website. However it is possible that this site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to product description, pricing and availability. In addition, some information may be incomplete or not current. We reserve the right to correct any errors, inaccuracies or omissions at any time without any prior notice, which may occur after an order has been placed. We apologize for any inconvenience this may cause.